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Traditional Gospel Music
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"Gospel Music Radio for the Houston/Galveston Area"

LISTENING HELP- Section 1

    The most common reasons people have problems listening is that (1) they are running older versions of Windows Media player, so the Windows Media links don't work, or (2) they haven't downloaded and installed Quintessential or Winamp yet. There are other programs that can be used, but just because you can use a program to listen to other things on the Internet it doesn't mean it will work for listening to KJIC. We are streaming MP3 audio, so the program you use must be able to decode that format. Current versions of Windows Media OR Quintessential or Winamp will do that. For information on downloading and installing Quintessential or Winamp, see section 2 below.

    Streaming audio pushes Internet technology a bit, and because of that, our stream isn't always available. It is our desire to be on the Internet 24/7 -- but computer problems, Internet connect problems, server problems can all defeat the best laid plans! We are streaming over 99% of the time...but it may be that you have arrived on the site at just the wrong time! If you can listen to one stream but not the other, it is likely that that stream is temporarily off line.

    Be sure you are using the most current link. Many regular listeners have "book marked" or added the link to listen to their "favorites" list. They don't come to the web page to click on "listen" -- they just use their saved link. There is nothing wrong with that approach, except for the rare instance in which the company that provides our streaming service needs for us to change the listen address. Over the past year that has happened 3 times! Those who had book marked our listen link had to come back and get a the new URL!

    Related to number 3...sometimes web bowers cache web sites, so when you attempt to go to the site, you actually just see a copy of the site already on your computer. In other words, the listen link has been changed on the web site, but you are still going to the old listen address because the web page is stored in your computer. Refreshing or reloading the page usually fixes that.

    If you are listening at work and one day you can't get it to work anymore, you might want to check with your system administrator. We have known of at least one instance in which the systems administrator decided to block streaming audio to the whole company.

    Some people can connect, but there are many drop outs. That is a very different problem than not being able to connect at all. Think of it as filling up a bucket that has an open spigot in the bottom. Quintessential and Winamp have buckets (buffer) that are filled with the the music before it starts playing for you...making the signal you listen to be about 30 seconds behind what is actually being heard over the air. If your connect gets slower for a few seconds, the bucket (buffer) starts emptying. Hopefully, your connect will get up to a speed that is faster than the stream before the bucket runs dry. If it runs dry, the music stops while the bucket is refilled.

Listening Help - Section 2

Disclaimer 1: The Winamp web site is far from Christian. They have a great program, but we don't endorse everything on their web site.

Disclaimer 2: We haven't been recommending Quintessential as long as we have          Winamp, but we found nothing objectionable on their website or in how the program operates.

Disclaimer 3: The information given here about going to the web sites can only be general information, as companies change their web sites fairly often...still, this ought to get you started in the right direction!

    Both Quintessential and Winamp are free programs that can be used to listen to KJIC's audio stream on the internet. There are many other programs that will do the job, but if you need to download a program, Quintessential and Winamp are good ones.

Here are the steps:

1. Go to the Quintessential or Winamp web site.
   

2. Winamp Directions

• Across the top of the page you will see a series of "tabs" -- click on the one named "Player."

• Click on the "Free" button.

• On the right side of the screen, you will see links to various instructions for different web browsers. If you need to, check out the information for your specific web browser..

1. So far as listening to KJIC is concerned, any version of Winamp will do, but the "Full version" is probably best.Quintessential Directions Select "Download QCD Now" On the next page, select the "Click Here to Begin Download" New computer users may have problems doing the download and install. If you are in that category, you might want to ask a friend to walk you through the process.

2. Once you have the program downloaded and installed, just click on the "listen" link at the top of the KJIC.org home page and you should be able to listen!

3. If you have dropouts, etc. be sure to read section 1 of this page to better understand what is happening.

4.